Digital Signage system support – supported media players
Digital Signage players decide whether content appears on screens at the right time and in the right place. We configure players and content management software, set up schedules and zones, update firmware and diagnose network and playback problems. If your device is not on the list, get in touch – we will check how we can help.
How we support these systems
Supporting the system, not just the device. We start every request by checking how the device works with the rest of the room – control, signal, network and software.
When the hardware is faulty. Repairs are carried out by the manufacturer's service centre – we handle the case, select a replacement and reconfigure the system after the exchange.
Supported devices › Digital Signage
Digital Signage: supported models
Choose a manufacturer or type a model number. Click a model and we will fill in the request form for you.
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How we design and deliver these systems: Digital Signage at PROAV
AV system service with BrightSign devices – Digital Signage
Configuration, integration and technical support for models 4K1042, 4K1142, 4K242, AU335, HD1010, HD1010w, HD1020, HD1022 and others listed below.
- BrightSign Digital Signage player 4K1042
- BrightSign Digital Signage player 4K1142
- BrightSign Digital Signage player 4K242
- BrightSign Digital Signage player AU335
- BrightSign Digital Signage player HD1010
- BrightSign Digital Signage player HD1010w
- BrightSign Digital Signage player HD1020
- BrightSign Digital Signage player HD1022
- BrightSign Digital Signage player HD1023
- BrightSign Digital Signage player HD1024
- BrightSign Digital Signage player HD1025
- BrightSign Digital Signage player HD1026
- BrightSign Digital Signage player HD110
- BrightSign Digital Signage player HD120
- BrightSign Digital Signage player HD210
- BrightSign Digital Signage player HD210w
- BrightSign Digital Signage player HD220
- BrightSign Digital Signage player HD222
- BrightSign Digital Signage player HD223
- BrightSign Digital Signage player HD224
- BrightSign Digital Signage player HD225
- BrightSign Digital Signage player HD226
- BrightSign Digital Signage player HD410
- BrightSign Digital Signage player HD810
- BrightSign Digital Signage player HO523
- BrightSign Digital Signage player HS123
- BrightSign Digital Signage player HS124
- BrightSign Digital Signage player HS125
- BrightSign Digital Signage player HS144
- BrightSign Digital Signage player HS145
- BrightSign Digital Signage player LS322
- BrightSign Digital Signage player LS422
- BrightSign Digital Signage player LS423
- BrightSign Digital Signage player LS424
- BrightSign Digital Signage player LS425
- BrightSign Digital Signage player LS445
- BrightSign Digital Signage player XC2055
- BrightSign Digital Signage player XC4055
- BrightSign Digital Signage player XD1030
- BrightSign Digital Signage player XD1032
- BrightSign Digital Signage player XD1033
- BrightSign Digital Signage player XD1034
- BrightSign Digital Signage player XD1035
- BrightSign Digital Signage player XD1036
- BrightSign Digital Signage player XD1132
- BrightSign Digital Signage player XD1133
- BrightSign Digital Signage player XD1230
- BrightSign Digital Signage player XD230
- BrightSign Digital Signage player XD232
- BrightSign Digital Signage player XD233
- BrightSign Digital Signage player XD234
- BrightSign Digital Signage player XD235
- BrightSign Digital Signage player XD236
- BrightSign Digital Signage player XS156
- BrightSign Digital Signage player XT1143
- BrightSign Digital Signage player XT1144
- BrightSign Digital Signage player XT1144-T
- BrightSign Digital Signage player XT1145
- BrightSign Digital Signage player XT2145
- BrightSign Digital Signage player XT243
- BrightSign Digital Signage player XT244
- BrightSign Digital Signage player XT245
AV system service with Eveo devices – Digital Signage
Configuration, integration and technical support for models 4K, A17, A55, A72 and others listed below.
- Eveo Digital Signage player ARM DS
- Eveo Digital Signage player Micro
- Eveo Digital Signage player Silver 4K
- Eveo Digital Signage player URVE ARM
- Eveo Digital Signage player URVE ARM A17
- Eveo Digital Signage player URVE ARM A55
- Eveo Digital Signage player URVE ARM A72
- Eveo Digital Signage player URVE Silver 4K
AV system service with IAdea devices – Digital Signage
Configuration, integration and technical support for models MBR-1100, NMP-200U, XDS-101, XDS-104, XDS-1070, XDS-1078, XDS-2450, XMP-2200 and others listed below.
- IAdea Digital Signage player MBR-1100
- IAdea Digital Signage player NMP-200U
- IAdea Digital Signage player XDS-101
- IAdea Digital Signage player XDS-104
- IAdea Digital Signage player XDS-1070
- IAdea Digital Signage player XDS-1078
- IAdea Digital Signage player XDS-2450
- IAdea Digital Signage player XMP-2200
- IAdea Digital Signage player XMP-2300
- IAdea Digital Signage player XMP-2400
- IAdea Digital Signage player XMP-300
- IAdea Digital Signage player XMP-305
- IAdea Digital Signage player XMP-320
- IAdea Digital Signage player XMP-3250
- IAdea Digital Signage player XMP-330
- IAdea Digital Signage player XMP-3350
- IAdea Digital Signage player XMP-3450
- IAdea Digital Signage player XMP-6200
- IAdea Digital Signage player XMP-6400
- IAdea Digital Signage player XMP-7300
- IAdea Digital Signage player XMP-7500
- IAdea Digital Signage player XMP-8550
- IAdea Digital Signage player XMP-8552
AV system service with Minix devices – Digital Signage
Configuration, integration and technical support for models X39.
- Minix Digital Signage player Neo X39
AV system service with ONELAN devices – Digital Signage
Configuration, integration and technical support for models NTB-4K-1, NTB-4K-10, NTB-4K-10F, NTB-4K-RTL1, NTB-HDN-10F.
- ONELAN Digital Signage player NTB-4K-1
- ONELAN Digital Signage player NTB-4K-10
- ONELAN Digital Signage player NTB-4K-10F
- ONELAN Digital Signage player NTB-4K-RTL1
- ONELAN Digital Signage player NTB-HDN-10F
AV system service with SpinetiX devices – Digital Signage
Configuration, integration and technical support for models HMP100, HMP130, HMP200, HMP300, HMP350, HMP400, HMP400W, iBX410 and others listed below.
- SpinetiX Digital Signage player DiVA
- SpinetiX Digital Signage player HMP100
- SpinetiX Digital Signage player HMP130
- SpinetiX Digital Signage player HMP200
- SpinetiX Digital Signage player HMP300
- SpinetiX Digital Signage player HMP350
- SpinetiX Digital Signage player HMP400
- SpinetiX Digital Signage player HMP400W
- SpinetiX Digital Signage player iBX410
- SpinetiX Digital Signage player iBX410W
- SpinetiX Digital Signage player iBX440
Questions about support
Do you repair faulty devices?
We do not run a repair workshop – we provide AV system service: configuration, updates, integration and diagnostics. When the fault is in the hardware itself, we handle the case with the manufacturer's service centre, select a replacement or lamp and reconfigure the system after the exchange.
Do you support systems that PROAV did not install?
Yes. We also accept requests for installations delivered by other integrators. During the first visit we review the system configuration and documentation so that later requests can be handled faster.
How much does service support cost?
A service visit takes a minimum of 2 hours, i.e. PLN 650 net on working days between 9:00 and 17:00; each additional hour started costs PLN 300 net. For many rooms a subscription with a pool of hours is more cost-effective – details on the service page.
What to include in your request
The manufacturer and model of the device – ideally from the rating plate or the device menu; for projectors, also the approximate lamp hours.
Symptoms and circumstances. What exactly happens, since when, and whether the problem occurs with every signal source or only one.
Location and contact person. The address, the room and the person who will give access to technical areas on the day of the visit.
For the technical team: what we pay attention to
- Device firmware versions and compatibility between them – especially in control and video conferencing systems.
- The signal path from source to display: cables, extenders, matrices, resolutions and HDCP.
- Operating conditions: temperature and ventilation in racks, projector filters, power supply.
- Configuration backups and as-built documentation before every change.
Service tailored to your installation
For a larger number of rooms we offer ongoing support with a pool of hours and a guaranteed response time – we start with a review of the devices and their condition.
